Save your Recovery Codes

If your IdP is unavailable, you can use a recovery code to skip single sign-on and regain access to your StatusPal organization.

Once you have set up SSO for your StatusPal organization, please make sure to generate and save recovery codes in a safe place.

To access your recovery codes, click the "Save your recovery codes" link at the bottom of your Security page.

Once you're on the Recovery Codes page, click on Generate to generate your recovery codes, then make sure to download them and save the .txt file in a safe place.

In the case of your IdP (your SSO provider like Okta, Microsoft Azureing AD, etc.) stopping working, use your recovery codes to regain access to your StatusPal organization by visiting your Single Sign-On URL.