# Incidents & Maintenance {% hint style="info" %} We explain the concept of incident & maintenance in [Key concepts](/get-started/key-concepts.md#incident) {% endhint %} Reporting an incident or maintenance in StatusPal couldn't be easier. We've already covered the basics in our Get Started guide [Step 5 - Report an incident](/get-started/step-5-report-an-incident.md), in this article, we dig a little deeper. ### Ways an incident can be created In StatusPal, reporting an incident or maintenance can be done in a couple of different ways: 1. [Via the Admin UI](/platform/incidents-and-maintenance/reporting-an-incident.md). 2. Via our [API](https://www.statuspal.io/api-docs). 3. Via incident automation thanks to our integrated monitoring or an external monitoring tool. 4. Via integration with an incident alerting (on-call) tool like PagerDuty, VictorOps or Incident.io. 5. Maintenance can be automatically duplicated thanks to our powerful recurring maintenance tasks. ### Incidents & maintenance notifications StatusPal enables you to send real-time notifications about the incidents and maintenance reported on your status page. Learn about how to send notifications about incidents and maintenance at [Notifications](/platform/subscriptions-and-notifications/notifications.md). --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.statuspal.io/platform/incidents-and-maintenance.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.