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Documentation
  • Introduction
  • Get Started
    • Key concepts
    • Step 1 - Configure services
    • Step 2 - Add your team
    • Step 3 - Personalize design
    • Step 4 - Enable notifications
    • Step 5 - Report an incident
  • Next Steps
  • FAQ
  • 1-Click Import
    • Atlassian Statuspage Importer
    • Status.io Importer (beta)
  • Platform
    • Services/components
      • Dependencies
    • Subscriptions & Notifications
      • Subscriptions
      • Notifications
      • Auto-maintenance notifications
      • Subscription Groups
      • Import email subscribers
      • Auto-subscribe to private status page
      • Custom email templates
        • Template examples
    • Incidents & Maintenance
      • Reporting an Incident
      • The Uptime Calendar Page
      • Custom Incident Types
      • Exporting your incidents
    • Information Notices
    • Private Status Page
      • Adding people to your status page
      • Access Groups/Audience Specific
    • Team Members
    • Status Page Settings & Design
      • Custom Domain
      • Advanced Settings
      • Design Customization
        • Design recipes
    • Multi-Language
    • Status Badge & Banner Widget
    • Integrations
      • Terraform
      • Datadog Metrics
      • Zoom Notifications
      • Google Analytics
      • Google Calendar
      • SendGrid Email Notifications
      • PagerDuty + Statuspal status page
      • Configure SSO for your status page with Okta
      • Configure SSO for your status page with Auth0
      • Configure your Mailgun Integration
      • Configure SMS Notifications (Twilio Integration)
      • Zabbix
      • Pingdom
      • Checkly
      • New Relic
      • Datadog
      • BetterUptime
  • Monitoring & automation
    • Out-of-the-box monitoring
    • Incident automation
    • Recurring maintenance
  • Security
    • Single Sign-On
      • Save your Recovery Codes
      • Configure Role provisioning from SAML attributes
      • Configure role provisioning for Okta
    • API Keys
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On this page
  • Ways an incident can be created
  • Incidents & maintenance notifications
  1. Platform

Incidents & Maintenance

Report incidents & maintenance in your StatusPal status page.

PreviousTemplate examplesNextReporting an Incident

Last updated 3 months ago

We explain the concept of incident & maintenance in

Reporting an incident or maintenance in StatusPal couldn't be easier. We've already covered the basics in our Get Started guide Step 5 - Report an incident, in this article, we dig a little deeper.

Ways an incident can be created

In StatusPal, reporting an incident or maintenance can be done in a couple of different ways:

  1. .

  2. Via our .

  3. Via incident automation thanks to our integrated monitoring or an external monitoring tool.

  4. Via integration with an incident alerting (on-call) tool like PagerDuty, VictorOps or Incident.io.

  5. Maintenance can be automatically duplicated thanks to our powerful recurring maintenance tasks.

Incidents & maintenance notifications

StatusPal enables you to send real-time notifications about the incidents and maintenance reported on your status page.

Learn about how to send notifications about incidents and maintenance at Notifications.

Via the Admin UI
API
Incident