> For the complete documentation index, see [llms.txt](https://docs.statuspal.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.statuspal.io/platform/incidents-and-maintenance.md).

# Incidents & Maintenance

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We explain the concept of incident & maintenance in [Key concepts](/get-started/key-concepts.md#incident)
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Reporting an incident or maintenance in StatusPal couldn't be easier. We've already covered the basics in our Get Started guide [Step 5 - Report an incident](/get-started/step-5-report-an-incident.md), in this article, we dig a little deeper.

### Ways an incident can be created

In StatusPal, reporting an incident or maintenance can be done in a couple of different ways:

1. [Via the Admin UI](/platform/incidents-and-maintenance/reporting-an-incident.md).
2. Via our [API](https://www.statuspal.io/api-docs).
3. Via incident automation thanks to our integrated monitoring or an external monitoring tool.
4. Via integration with an incident alerting (on-call) tool like PagerDuty, VictorOps or Incident.io.
5. Maintenance can be automatically duplicated thanks to our powerful recurring maintenance tasks.

### Incidents & maintenance notifications

StatusPal enables you to send real-time notifications about the incidents and maintenance reported on your status page.

Learn about how to send notifications about incidents and maintenance at [Notifications](/platform/subscriptions-and-notifications/notifications.md).