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Auto-maintenance notifications

Automatically notify before, on start, and completion of your status page maintenance windows.

When scheduling a planned maintenance on your status page, you'll probably want to notify your subscribers not only when it starts but also sometime before and once it's been completed.

StatusPal makes this quite easy, thanks to auto-maintenance notifications!

Enable auto-maintenance notifications

Enable and customize auto-maintenance notifications by clicking Subscriptions > Settings in the sidebar of your status page admin dashboard.

  • You can schedule up to two automatic notifications before the start of the maintenance.

    • Picking from as early as 28 days before and as late as 5 minutes before the start of the maintenance.

    • Keep in mind that if the time you select has already passed, no notification will be sent.

    • You can also select Immediately to send a notification right away.

  • You can also opt to send automatic notifications on the start and end of the scheduled maintenance.

Send auto-maintenance notifications

Once you've enabled auto-maintenance notifications at your status page level, and made sure the settings are as you want them, you can start sending notifications automatically from your status page maintenance.

When creating a maintenance, make sure to check the "Notify subscribers." If you click on the Configure → link below, you can override the auto-maintenance notifications settings for this specific maintenance.

Auto-maintenance notifications - status page individual maintenance settings

Manually triggering a notification

If you created a maintenance with auto-notifications enabled but the pre-start notification window has already passed, you can manually trigger the notification:

  1. Find the maintenance in your admin dashboard and click List updates.

  2. In the updates list, click Edit on the update you want to send out.

  3. In the update form, check Notify subscribers and click Update.

This sends the notification to your subscribers immediately.

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