Documentation

Adding people to your status page

Add your customers or stakeholders to your private status page so they can view and subscribe to get incident notifications.

When you configure your status page as private (via the "Restrict access to members" checkbox), users will need to authenticate to access it.

Note that adding a person to your status page will not automatically turn on incident notifications for them. They will still need to subscribe to start receiving notifications.

There are a few different ways users can obtain a user to authenticate to your private status page.

Manually invite them as Viewer members

The first option is for your status page manager (with Owner role) to manually invite them with the Viewer role, which grants users the ability to view and subscribe to your private status page.

Click on Members and then on Invite new member and select the role "Viewer".

Besides the possibility of adding your Viewer members via our UI, it's also possible to use our Restful API for this: https://www.statuspal.io/api-docs.

Another option you might find more handy is to share a special Invite Link with your customers or stakeholders, which they can use to sign up to get access to your private status page.

This will automatically create a Viewer member for them on your status page.

Follow these simple steps to generate your status page's Invite Link.

Click on Status page > Settings and scroll down to your Privacy settings.

  1. Check the "Restrict access to members" checkbox to set your status page as private.

  2. Enter the email domains that should be allowed to sign up for your status page.

  3. Click on Update

  4. Profit—Copy your Invite Link and share it with your customers and stakeholders, who should have access to your private status page.

Provide access to your private status page via SSO

Another way to give your users access to your status page is through Single Sign-On, which we support via the SAML 2 standard.

Learn more about our SSO integration at Single Sign-On.

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