Custom Domain

Configure a custom domain with a managed SSL certificate for your status page.

StatusPal allows you to easily configure a custom domain for your status page secured with HTTPS endpoint, like https://status.company.com. We'll generate and automatically renew the SSL certificate for you!

To get started, log in to your StatusPal admin dashboard. From the left sidebar, click on “Status page” and then select “Settings”.

In the “Domain name” section, locate the select field labeled “Domain provider” and change its value to “Custom domain with SSL”. When selected, additional configuration fields will appear.

The domain you enter can be any domain you own and have access to manage via DNS. After clicking “Update” to save your changes, the custom domain configuration process will begin and you'll be prompted to add the required DNS records in your DNS provider.

Keep in mind that the required DNS records vary depending on whether you're using statuspal.io or statuspal.eu.

If you want to save some time, you can configure the CNAME DNS record in advance. Create a CNAME record where the hostname is your desired custom domain. The value should point to domains-proxies.statuspal.io if you're using statuspal.io, or to statuspal-eu.b-cdn.net if you're using statuspal.eu.

Once your DNS records are in place, click “Refresh” to confirm that the configuration has succeeded.

Migrate legacy custom domains

Users who have the legacy custom domain configuration will eventually be asked to migrate to the new custom domain setup.

To migrate, go to the same status page settings used to configure custom domains. From the left sidebar, open “Status page“, then “Settings“, and scroll to the Domain name section. Change the Domain provider from “Legacy custom domain with SSL” to “Custom domain with SSL”.

After switching the domain provider, follow the same steps described above to complete the configuration. Your existing custom domain can be reused, but you may be asked to update your DNS records as part of the migration.