Debug SAML with “SAML Chrome Panel” extension

Follow these steps if you're struggling with SSO role mapping in order to gather debugging information to send it to the StatusPal team.

1. This guide requires Chrome as the Browser

2. Install the SAML Chrome Panel extension

3. Make sure to sign out and sign in again to your Statuspal account

4. Open the SSO setting you want to test in Statuspal

5. Open the Developer Tools

   
6. Select the SAML tab from the Developer Tools

7. Click on Test SAML configuration on your Statuspal account

8. You should see the SAML requests happening as follows:

   
9. Click on the Export button in the SAML panel

   
10. Download the export file and send it over to us for debugging.

We thank you for your cooperation!