# Getting help

### Request a new feature or improvement

<table data-card-size="large" data-view="cards"><thead><tr><th></th><th></th><th data-hidden></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td>🚀 <strong>Submit a feature request</strong></td><td>Do you see a missing feature or something that could be improved?</td><td></td><td><a href="https://statuspal.canny.io/feature-requests">https://statuspal.canny.io/feature-requests</a></td></tr></tbody></table>

### Report issues with the product or system unavailability

We typically respond within hours or even minutes, depending on the urgency of the request.

<table data-card-size="large" data-view="cards"><thead><tr><th></th><th></th><th data-hidden></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td>⚡️ <strong>Intercom live chat</strong></td><td>Contact our support team via live chat for assistance. You can find the live chat bubble on our application's website.</td><td></td><td><a href="https://statuspal.eu/registrations/new?try=1">https://statuspal.eu/registrations/new?try=1</a></td></tr><tr><td><strong>✉️ Email us at support@statuspal.io</strong></td><td>If you can't access our application's website, you can simply email us.</td><td></td><td><a href="mailto:support@statuspal.io">mailto:support@statuspal.io</a></td></tr></tbody></table>