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OpsGenie

Automatically create and resolve Statuspal incidents from OpsGenie alerts.

Integrate OpsGenie with Statuspal to keep your status page in sync with your alerting workflow:

  • Statuspal incidents are created automatically when OpsGenie incidents are triggered.

  • Statuspal incidents are resolved automatically when OpsGenie incidents are resolved.

  • Configure rules to control which OpsGenie severities and services map to which Statuspal services.

How it works

Statuspal registers a webhook in OpsGenie. When an OpsGenie incident event occurs, OpsGenie notifies Statuspal, which then creates or resolves a status page incident according to your configured rules.

Requirements

  • OpsGenie: Admin role (required to create an API key).

  • Statuspal: Admin or Owner role (required to configure the integration).

Setup

In OpsGenie

  1. Go to Integrations > Add Integration and select API.

  2. Ensure Read Access, Create and Update Access, and Enabled are all checked.

  3. Click Save Integration and copy the API Key. OpsGenie API integration

In Statuspal

  1. From your status page's dashboard, click Integrations in the sidebar.

  2. Click New integration and select OpsGenie.

  3. Enter your OpsGenie API key and click Create. Statuspal OpsGenie integration — empty rules

Configuring rules

Rules determine which OpsGenie incidents trigger Statuspal status updates and how they map to your services. For each rule, configure:

  • OpsGenie severity to match on.

  • Statuspal service(s) to affect.

  • Incident type to create in Statuspal.

OpsGenie rule configuration

Once one or more rules are saved, incidents will be automatically created and resolved based on your OpsGenie activity.

Configured OpsGenie rule

Uninstalling

In your Statuspal admin, click Integrations, find the OpsGenie integration, click Delete, and confirm. The integration and its webhook in OpsGenie will be permanently removed.

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