> For the complete documentation index, see [llms.txt](https://docs.statuspal.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.statuspal.io/platform/incidents-and-maintenance/incident-templates.md).

# Incident Templates

Statuspal lets you create incident templates to speed up the process of creating and updating incidents — useful for recurring incident patterns where you'd otherwise be copying and pasting the same content repeatedly.

## Creating and managing templates

Navigate to **Dashboard > Templates** in your admin panel to access the incident templates section.

![Incident templates tab](/files/hVhR7b3GLwYbSkTdbjUa)

Click **New Template** to create one. Each template has the following fields:

* **Template title** *(optional)* — An internal label used only to identify the template in the templates list and the **Templates** dropdown. It is never shown to your subscribers. Leave it blank to identify the template by its Incident title instead.
* **Incident title** — Used as the incident title when the template is applied.
* **Description** — Applied to the incident update description.

![New template form](/files/4gJnjNaPjB3kCbVEUNgJ)

## Using a template

When creating or updating an incident, click the **Templates** dropdown and select a template (listed by its Template title, or its Incident title when none is set). The template's Incident title and description will automatically populate the corresponding fields.

Templates work in both places:

* When **creating a new incident**:\
  \
  ![Templates dropdown when creating incident](/files/rIm94eM3yxsyIsVFRM9z)
* When **adding an update** to an existing incident:\
  \
  ![Templates dropdown when adding an update](/files/f5fU4w035gUZoPce5KY6)