Invite and manage members

Invite your team, choose roles and access scopes, and manage who belongs to your organization.

Admins invite teammates, assign roles, and organize members into groups that scope what they can see, all from Settings → Team Members and Settings → Groups.

Invite members

Go to Settings → Team Members and click Invite.

In the Invite your team dialog, enter one email address or several separated by commas in the Email(s) field, choose a Role, and click Send invite(s).

The role you pick applies to every address in that batch, so invite people who need different roles separately. Each invitee gets an email invitation to join your organization.

Until someone accepts, their row in Team Members shows their email with (pending) next to it and no linked sign-in method yet. If your plan's seat limit is reached, the dialog shows an error explaining why and links to billing instead of sending the invites; see Plans, billing, and seats.

Roles and permissions

Every member has exactly one role: Admin, Member, or Status viewer.

Capability	Status viewer	Member	Admin
View member-restricted status pages	✓	✓	✓
View incidents and notices	-	✓	✓
Create and edit incidents and notices	-	✓	✓
Manage monitoring checks	-	✓	✓
Update service statuses manually	-	✓	✓
View the members list	-	✓	✓
Delete notices, resolve or delete incidents	-	-	✓
Create, edit, and delete runbooks	-	-	✓
Access settings (page-level and organization-level)	-	-	✓
Invite or remove members, change roles	-	-	✓
Manage billing	-	-	✓
Access audit logs	-	-	✓

Status viewer is a read-only role: it exists purely to give someone authenticated access to one or more member-restricted status pages, with no access to the admin console beyond that.

An organization always needs at least one admin. If you try to remove the last admin or change their role to something else, the change is blocked with a message asking you to promote another member first.

Seats are tied to your plan and apply only to Admin and Member roles: the Free plan includes 2 seats, and paid plans size seats to what you've purchased in Billing. Status viewers don't use a seat at all: the Free plan allows none, and paid plans allow up to 1,000. See Plans, billing, and seats for details.

Team groups and access scopes

Groups don't change what a member can do (that's still their role); they change what status pages and modules a member can see. A member with no group keeps full access based on their role. A member in one or more groups is limited to the union of those groups' status pages and modules.

Go to Settings → Groups and click Create group (or open an existing group to edit it). A group has:

• Name: required, unique within your organization.

• Status pages: either All status pages, or Specific pages with a checklist of the ones the group's members can access.

• Modules: Incident Management and Monitoring checkboxes controlling which of those modules the group's members can use. Status viewers can't use either module regardless of these checkboxes, since the role itself has no access to them.

• Members: added or removed from the group's edit page, either by selecting existing members or by inviting someone new directly into the group.

• SCIM group name: optional, and only shown once SCIM is connected. Match it to a group name in your identity provider to drive this group's membership automatically over SCIM instead of managing it here. See Single sign-on & SCIM.

A group scoped to Specific pages with status viewers in it needs at least one member-restricted status page in that scope, otherwise those viewers would have nothing to view.

Deleting a group removes its memberships only; members keep their organization role and any access other groups grant them.

Change roles and remove members

From Team Members, use the pencil icon on a member's row to open the Role menu and pick a new role. You'll be asked to confirm the change.

If a role has been claimed by an identity provider group over SCIM, that role can no longer be assigned manually, and any member already on that role shows a Managed via SCIM badge with the pencil icon disabled. Manage that member's role from your identity provider instead; see Single sign-on & SCIM.

To remove someone, click the trash icon on their row and confirm. This deletes their membership and revokes their access to the organization immediately.

The Sign-in methods column

The Sign-in methods column on the Team Members page lists which methods each member currently uses to sign in, for example Email & password, Google, GitHub, or SSO, based on what they've set up and what your organization currently allows. A pending invitation shows no sign-in methods yet, since the person hasn't joined. See Sign-in methods for how members link accounts and how you control which methods are allowed.